Frequently Asked Questions
Shipping & Tracking
No, duties and taxes are prepaid. You won’t be charged on delivery. The price you see is the final price.
TenAntiques ships worldwide, excluding Afghanistan, Belarus, China, Cuba, Iran, Iraq, Libya, North Korea, Russia, Somalia, South Sudan, Sudan, Syria, Yemen, and the following regions of Ukraine: Crimea, Donetsk (DNR), Luhansk (LNR), Zaporizhzhia, and Kherson.
Processing: 3–5 business days.
Delivery: usually 7–21 business days after dispatch, depending on your location.
These time frames are estimates and don’t include any customs inspections or local carrier delays, which are outside our control.
Returns & Refunds
At this time we can only accept returns for items damaged on arrival. Please choose carefully and reach out if you need help before ordering.
Contact us within 7 days with photos of the item and packaging. We’ll replace or refund right away.