No, duties and taxes are prepaid. You won’t be charged on delivery. The price you see is the final price.

TenAntiques ships worldwide, excluding Afghanistan, Belarus, China, Cuba, Iran, Iraq, Libya, North Korea, Russia, Somalia, South Sudan, Sudan, Syria, Yemen, and the following regions of Ukraine: Crimea, Donetsk (DNR), Luhansk (LNR), Zaporizhzhia, and Kherson.

Processing: 3–5 business days.
Delivery: usually 7–21 business days after dispatch, depending on your location.

These time frames are estimates and don’t include any customs inspections or local carrier delays, which are outside our control.

Yes! Pendants that hang from chains or cords can be easily adjusted during installation.

The height can typically range from 1 cm minimum to 200 cm maximum, depending on your ceiling height and preference.

We don’t currently offer direct installation services, but we recommend hiring a qualified local electrician.

All our lighting products come with clear installation guides to ensure an easy and safe setup.

At this time we can only accept returns for items damaged on arrival. Please choose carefully and reach out if you need help before ordering.

Yes, all TenAntiques lighting pieces come with a 12-month warranty covering manufacturing defects in materials or workmanship under normal residential use.

If you experience any issue, simply email info@tenantiquesstore.com with your order number, photos of the product, and a short description of the problem. Our team will assist you with a replacement, repair, or refund as needed.

If your item arrives damaged, don’t worry — we’ve got you. Contact us within 30 days with photos of the item and packaging, and we’ll send a replacement right away.